SHIPPING

Shipping Information

At The Surprise Shop, we want to ensure that your order is delivered promptly and securely. Please take a moment to review our shipping policies.

Order Processing:

- We strive to process your order within one business day. However, please keep in mind that during peak holiday seasons, order processing may take a little longer.

Shipping Methods:

- We currently ship within the United States.
- All orders are shipped directly from our store at 134 W Main St, Sullivan, Missouri 63080.

Shipping Providers:

- We rely on trusted shipping carriers, including UPS, USPS, and FedEx, to deliver your packages.
- Please be aware that shipping carriers can experience high demand during certain times of the year, which may result in longer delivery times.

Delivery Times:

- The estimated delivery time may vary based on your location and the shipping method chosen.
- Please note that delivery times provided by the shipping carriers are approximate.

Changing or Canceling Orders:

- If you need to make changes or cancel your order, please contact us within 12 hours of placing your order. Any requests made after this time frame cannot be guaranteed.

Missing Orders:

- If you do not receive your order within 30 days after the shipping date, you are eligible for a full refund.

For any shipping-related inquiries or concerns, please don't hesitate to contact us. We're here to assist you and make sure your shopping experience with The Surprise Shop is exceptional.

Contact Information:

- Email: [thesurpriseshopllc@gmail.com](mailto:thesurpriseshopllc@gmail.com)
- Phone: (573)-468-6932

Thank you for choosing The Surprise Shop for your hobby, gift, and collectible needs! We look forward to serving you.