ABOUT SPECIAL ORDERS

Welcome to the Special Orders page at The Surprise Shop, your dedicated hub for all things Toys, Funko Pops, Action Figures, and TCG-related items!

At The Surprise Shop, we understand that our community craves variety and sometimes the perfect item isn't always on our shelves. That's why we've created this special order portal—to expand our inventory beyond what we can physically carry in-store.

Here's how it works: simply select the specific item you're looking for from our curated list. These items may not always be readily available in-store but fear not, we'll take care of bringing them in for you. We process these special orders on the 15th and the last day of each month, ensuring you get exactly what you're looking for.

Once your order is in, your item will be here, ready, and available for pick up the following day on the 16th or the 1st (depending on where it falls during business days) between 1 pm to 5 pm. It's that simple!

Now, you might wonder why we operate on this schedule. As a small, independent shop, we strive to offer you the widest selection possible without the overhead costs of stocking every item ourselves. Ordering in bulk on these specific days helps us keep prices reasonable and ensures we can continue to serve our community effectively.

Sure, we might not be able to match the speed and convenience of larger online platforms like Amazon or Walmart.com. They have their strengths, but we believe in the value of supporting local businesses like ours. Your support means the world to us, and it's what keeps our little shop going strong.

So, whether you're a collector hunting down that elusive Funko Pop or a gamer in search of the latest TCG releases, our Special Orders page is here to make sure you get exactly what you want. Thank you for choosing to shop local and for being a part of The Surprise Shop community! Together, we're making a difference one special order at a time.